The general terms and conditions set forth below will apply to all sales of goods by  Pensiunea Pictorilor  and its partners, through the online store https://pensiuneapictorilor.ro/ to the Buyer and may be modified at any time by  Pensiunea Pictorilor  without prior notice.

Thus, the following terms will mean:

Buyer - natural person / legal entity or other legal entity that issues an Order.

Seller -   Pensiunea Pictorilor  , with the trade name   AFACERILE PICTORILOR SRL, Tourism Certificate 31379 / 09.03.2023,  having its registered office in Str. Pictorilor 1, CUI 38107536, no. registration at the Trade Register J24 / 1503/2017.

Goods - any product, including the documents and services mentioned in the Order, to be provided by the Seller to the Buyer.

Order - an electronic document that acts as a form of communication between the Seller and the Buyer, through which the Seller agrees to deliver the Goods and the Buyer agrees to receive these Goods and make payment to them.

Contract - an Order confirmed by the Seller.

Intellectual Property Rights - all intangible rights such as know-how, copyright and copyright, database rights, design rights, model rights, patents, trademarks and domain name registrations for any of the above.

Site - https://pensiuneapictorilor.ro/ domain and its subdomains.



2. Contractual Documents

By launching an electronic Order on the website https://pensiuneapictorilor.ro/, the Buyer agrees with the form of communication (e-mail, telephone) through which the Seller carries out its operations. The order will consist of the following documents:

The order (along with clear information on delivery and billing dates) and its specific conditions.

Terms and conditions

If the Seller confirms the Order, this implies full acceptance of the terms of the Order. Seller's acceptance of the Order is considered complete when there is an electronic confirmation (e-mail) from the Seller to the Buyer, without the need for an acknowledgment of receipt from the Seller. The seller does not consider an unconfirmed order at any time as having the value of a Contract.
Order confirmation is done electronically (e-mail). The prices of the products in the order are valid for 3 working days from the date of registration of the order. The general terms and conditions of sale will form the basis of the Agreement thus concluded.


3. Seller's obligations

  • The Seller will use its professional and technical knowledge to achieve the result stipulated in the Order and will deliver the Goods that meet the requirements and specifications of the Buyer expressed in the Order;
  • The information presented on the Seller's websites is for information purposes only and may be modified by the Seller without prior notice. Product descriptions may be incomplete, but the seller makes every effort to present the most relevant information so that the product can be used within the parameters for which it was purchased;



4. Intellectual and industrial property rights


The User / Buyer understands the intellectual property right and will not disclose to any third party or make public any of the information received from the Seller.

All drawings, graphic and design elements appearing on the site, the name of the site as well as the graphic signs are trademarks of the property of  Pensiunea Pictorilor  and may not be taken over, copied or used without the written consent of the owner.

All content elements such as descriptions, drawings, graphics and design elements appearing on the site, including but not limited to logos, stylized representations, commercial symbols, still images, dynamic images, text and / or multimedia content presented on site, are the exclusive property of  Pensiunea Pictorilor , to which all rights obtained for this purpose are reserved directly or indirectly through licenses for use and / or publication.

The User / Buyer is not permitted to copy, distribute, publish, transfer to third parties, modify and / or otherwise alter, use, link to, expose, include any of the above in any context other than the original intended by  Pensiunea Pictorilor , the inclusion of any content element outside the Site, the removal of the signs that signify the copyright of  Pensiunea Pictorilor  over the content elements as well as the participation in the transfer, sale, distribution of materials made by reproducing, modifying or displaying the content elements, except with the express written agreement of the  Painters' Pension .


5. The rights to the content of the site


The entire content of the site and the graphics, including but not limited to them, respectively all the content in text format, as well as the technical sources of all present and future services and facilities - unless expressly mentioned by another owner - the sources of the pages but also any other material, transmitted in any form by and to the Users (by direct viewing on the site, through newsletters, etc.) belong to  Pensiunea Pictorilor .

The content of the site, regardless of the area in which it is located on the site and regardless of the type, can be used exclusively for personal purposes. Any use of content by third parties for purposes other than personal, may be made only with the written, express and prior consent of  Pensiunea Pictorilor . Therefore, the copying, retrieval, reproduction, publication, transmission, sale, partial, complete or modified distribution of the content of this site or of any part thereof made for purposes other than personal is prohibited, with the following exceptions:

(i) it is allowed to reproduce (on non-commercial sites, forums, press articles, etc.) small fragments of published articles (max. 400 characters), it being mandatory to specify the source of the information taken, with a link, in the following form: (Source: site name - link to site content).

(ii) links to the website https://pensiuneapictorilor.ro/ are allowed, and the specification of the source of the information will be made after each link or at the end of the article, as follows: „Information provided by kindness  Pensiunea Pictorilor  - link to site content)

Users undertake to respect all copyrights and all related rights and any other intellectual property rights that the Site Administrator and his partners hold over / in connection with the site https://pensiuneapictorilor.ro/.

Pensiunea Pictorilor  reserves the right to sue any person and / or entity that violates in any way the above provisions. Requests to use the content of the site for any purpose other than personal can be made by e-mail to the email address @  Pensiunea Pictorilor .ro, with the specification "For the attention of the agency".

Any person who transmits or publishes information or materials to the site in any way assumes the obligation not to prejudice in any way the copyright that a third party may invoke in connection with the materials and information transmitted in any way to the site. , and the persons who send in any way information or materials understand and accept that the violation in any way of this obligation cannot in any way engage the responsibility of  Pensiunea Pictorilor , but only the responsibility of the respective persons.

Pensiunea Pictorilor  may carry out at any time advertising campaigns and / or promotions in any section of the site, without this operation requiring the consent of the Users of the site. The space and size of advertising campaigns and promotions do not require the consent of the Site Users and may be changed at any time without prior notice.

Pensiunea Pictorilor  does not assume responsibility for damages or losses resulting from advertising campaigns or promotions organized on the site, other than those organized strictly on the site.


6. Limiting the liability of the site administrator

Pensiunea Pictorilor  does not assume its obligation and does not guarantee implicitly or expressly, for the content of the site, respectively for the content offered by its partners or by the Users of the site. However,  Pensiunea Pictorilor  will make every reasonable effort to ensure the accuracy and professional manner in which the information on the site will be provided, in order to gain and maintain the trust of the Users in the site. In this sense,  Pensiunea Pictorilor  will try to correct the errors and omissions reported as soon as possible.

The site administrator does not offer any guarantees for the content of the site and in no event can it be held liable for any loss or damage that may result from the use of any part / sequence / page on the site or the impossibility of using it, regardless of its cause or misinterpretation of any provision of the site content.

The information provided through the site is provided in good faith, from sources deemed reliable. In case any of the published articles or any other information falls under the copyright law, please Users to contact us at the e-mail address  [email protected] , in order to take the necessary measures. At the same time, Users should be aware that the information provided may include any inaccurate information (eg technical data or typing errors). The site administrator will do all the necessary diligence to correct these issues as soon as possible.

Users understand and accept that  Pensiunea Pictorilor  does not guarantee:

that the information contained on the site is fully complete;

that the information entered by the Users of the website is real, correct and does not assume responsibility for the way in which the visitors use it;

that the information or services on the site will satisfy all the requirements of the Users, and for their inappropriate use the Users assume their entire responsibility;

for the results obtained by the Users as a result of the use of the information or services available through the site, the use of the information and services being made by the Users at their own risk;

that the services available through the site will operate constantly, uninterruptedly, without errors - in this respect,  Pensiunea Pictorilor  does not assume responsibility for any damage that Users may have due to temporary or malfunctioning of the site or for the use of the information obtained by using the links from the site to other sites (their use is at the discretion of the Users).

Users also understand and accept that  Pensiunea Pictorilor  is not responsible for any inadvertences, errors or omissions in the information provided on the site by Users. At the same time, the Users understand and accept that  Pensiunea Pictorilor  is absolved of any responsibility for the advertising messages posted on the site or through the services offered through the site, as well as for the goods or services provided by the authors of these advertising messages. The users of the site expressly agree to exonerate  Pensiunea Pictorilor from liability  for any judicial or extrajudicial action that arises as a result of incorrect or fraudulent use of the site.

For cases of force majeure,  Pensiunea Pictorilor  and / or the operators, directors, employees, branches, subsidiaries and its representatives, is totally exonerated from any liability. Cases of force majeure include, but are not limited to, malfunctions of the technical equipment of  Pensiunea Pictorilor , failure of Internet connection, failure of telephone connections, computer viruses, unauthorized access to the Site's systems, operating errors, etc. .

Users agree to protect and insure  Pensiunea Pictorilor  and / or its operators, directors, employees, branches, subsidiaries and representatives from and against any claims, claims, actions, impositions, losses, damages, costs (including, but not limited to, kind of limitation, attorneys' fees), expenses, lawsuits, decisions, fines, regularizations or other obligations resulting from or related to any other action of the Users in connection with the use of the site or the services offered through it.

Pensiunea Pictorilor  does not offer any guarantee, neither expressly nor implicitly, in terms of including, but not limited to the operation of the site https://pensiuneapictorilor.ro/, the information, content, materials or products on the site, as well as and matching them for a specific purpose. Users expressly agree that use of this site and application of the information is at their own risk.


7. Subscribing Users to newsletters and alerts

The users of the site have the  possibility  to receive newsletters and alerts by e-mail, there is the possibility that the Users can opt at any time for the option of not receiving such notifications, with a single click on the unsubscribe link from the newsletter / alert received on the email explicitly entered in the subscription.

Due to the fact that access to the products offered through the site is made through an active account, so based on a username and password, we recommend Users not to disclose these items to third parties, even if they state that will contact you from the site.

Also, in order to ensure a higher level of security, at the end of the site visit we recommend closing the browser window in which you worked or clicking on "Sign out" / "Log off" on the page visited.


8. Cookies policy


A cookie is a text file that contains small snippets of information sent to your browser and stored on your computer, mobile phone, or other device when you visit a site. This cookie sends information back to the site whenever you revisit it.

Cookies can be  permanent  (known as persistent cookies), which remain on your computer until you delete them, or  temporary  (known as session cookies), which are valid only until you close your browser window. Cookies can be first-party cookies that are set by the site you are visiting, or third-party cookies that are set by a site other than the one you are visiting.

How does   Pensiunea Pictorilor  use cookies?

We use cookies to improve the functionality of our sites, to help you navigate more efficiently from one page to another, to remember your preferences and, in general, to improve the user experience. The cookies we use on our sites can fall into the following categories:

  • Strictly needed cookies:

These cookies are essential for you to be able to browse the site and use the services you have requested, such as accessing secure areas of the site.

We use these types of cookies to administer user registration and authentication. Without these cookies, the services you have requested cannot be provided. These cookies are first-party and may be permanent or temporary. In short, our sites will not function properly without these cookies.

  • Performance cookies:

These cookies collect information about how visitors use a site, such as which pages are most visited. These cookies do not collect information that identifies individual visitors. All information collected by these cookies is cumulative and anonymous.

We use these cookies to:

compile statistics on how our sites are used

measure the impact of our advertising campaigns.

These cookies may be permanent or temporary, from the host party or from third parties. In short, these cookies collect anonymous information about visited pages and viewed ads.

  • Functionality cookies:

These cookies allow a site to store things of your choice (such as your username, language, or country) and provide enhanced, more personal options. These cookies can also be used to provide the services you have requested, such as watching a video or commenting on a blog. The information used by these cookies is anonymous and they cannot record your browsing activities on other sites.


We use these cookies to:

  • remember if you have already benefited from a particular service
  • improve the overall experience throughout the site by remembering your preferences.


  • Advertising cookies:

These cookies are used to limit the number of times you see an ad, as well as to measure the impact of your advertising campaigns.

Advertising cookies are used to manage site-wide advertising.

Advertising cookies are placed by third parties, such as advertising companies and their agents, and may be permanent or temporary cookies. In short, they are related to the advertising services provided on our third-party site.


  • Social cookies:

- these cookies are used by social networks (Facebook, Twitter, Google+, YouTube, Instagram, Pinterest, etc.) and allow the distribution of content on https://pensiuneapictorilor.ro/ on those networks. Pensiunea Pictorilor .ro does not control these cookies, so for more information on how they work, please check the pages of social networks.

How to manage & delete cookies

If you want to restrict, block or delete cookies, you can do so by changing your web browser settings. The use of https://pensiuneapictorilor.ro/ without the rejection of cookies or similar technologies denotes the consent of visitors for our use of such technologies and for the processing of information.


9. Invoicing and payments


The price, payment method and payment term are specified in the Order. The Seller will issue to the Buyer an invoice for the delivered Goods, the obligation of the Buyer being to provide all the information necessary to issue the invoice in accordance with the legislation in force.

For the correct communication of the invoice related to the Order, the Buyer has the obligations to update whenever necessary the data from his Account and to access the information and documents related to each existing Order in the Account.

By sending the Order, the Buyer agrees to receive the invoices also in electronic format by e-mail, to the e-mail address mentioned in his Account.



  • The Seller undertakes to ship the Goods and Services by door-to-door courier to the Buyer.
  • The Seller is released from the risks and responsibilities associated with the Goods and Services at the time of their delivery to the domestic courier company with which the  Seller  cooperates or to the Buyer's representative.
  • The seller will ensure the proper packaging of the Goods and Services and will ensure the transmission of the accompanying documents.
  • The Seller cannot be held liable for any damages that the Buyer or any third party may suffer as a result of the  Seller 's fulfillment of  any of its obligations under the Order and for damages resulting from the use of the Goods after delivery and in particular for loss of products. . The seller  will be liable if the subcontractors and / or its partners of any kind involved in the execution of the Order do not fulfill any of the contractual obligations.
  • The seller does not assume responsibility for the descriptions of the products presented on the site. The images are presented on the site as an example, and the products delivered may differ from the images and descriptions displayed on the site in any way, due to changes in features and design without notice. The seller  reserves the right to complete and modify any information on the site without prior notice.
  • The seller does not guarantee the availability of the displayed products in stock, for which reason he will have the right not to partially or fully deliver a certain order if certain products no longer appear in the current offer or are not available.
  • If the prices or other details regarding the products were displayed incorrectly, including due to the fact that they were entered incorrectly in the database, the  Seller reserves the right to cancel the delivery of that product and to notify the customer as soon as possible. about the error if the delivery has not yet been made.
  • The seller is not liable for damages created as a result of the failure of the site as well as for those resulting from the inability to access certain links published on the site.
  • The maximum value of the obligations of the  Seller  towards any customer in case of non-delivery or improper delivery is the value of the amounts collected by the Seller from that customer.
  • The products sold on the site are intended for personal use, and their resale is strictly prohibited, according to the Fiscal Code.


11. Delivery of products


Delivery  is not  free and is done by express courier as described in the "Deliveries" section.

Our products are sometimes made to order, which makes the production and delivery time up to 14 working days from the day of order processing.

Orders are processed as soon as possible after placing the order, between Monday and Friday from 10:00 to 18:00. In the case of orders placed outside business hours (Monday - Friday 10: 00-18: 00) or on weekends, they will be processed on the first working day. During the holidays and during the discount periods, the delivery time may be extended.

If the package cannot be delivered (the recipient does not respond, the address you specified is incorrect, etc.), you will be contacted by telephone by courier. If the recipient cannot be contacted, the parcels remain with the area courier for 7 days, after which they return to the Shipper.

We are not responsible for delayed shipments, loss, destruction, damage, non-delivery or incorrect delivery of a shipment or part of it if it is caused by, but not limited to, the following situations / circumstances beyond our control:

- roadblocks (falling trees, rocks, chain collisions), landslides near the road;

- bridge falls, clogging of mountain tunnels, derailment of trains near the road, natural blockages, unauthorized strikes, spontaneous regional riots, adverse weather conditions for the smooth running of the proposed route;

- natural causes: earthquakes, cataclysms, devastating storms, tornadoes, wildfires, floods, river spills, riverbed abandonment, etc .;

- human causes: state of war, state of siege, forced nationalization (transfer to state ownership), revolutions, popular uprisings, etc .;

- non-compliance with orders by suppliers and third parties.

12. Acceptance

Acceptance will be made when the Goods comply with the technical characteristics mentioned in the Order. If the Buyer discovers that the Products delivered do not comply with the technical specifications, then the Seller will bring the Products into conformity. Also, for the products sold and delivered by  Pensiunea Pictorilor , the Buyer benefits from the return of the products in 14 days.


13. Transfer of ownership

Ownership of the Goods will be transferred upon delivery, after payment by the  Buyer  at the location indicated in the order (meaning delivery - signing of the receipt of the transport document provided by the courier or signing of receipt on the tax invoice in case of deliveries made by  Seller 's staff ) . In the case of delivery by courier, it is not authorized by the  Seller  to allow  the Buyer to  open the packages before signing the delivery, but only after signing the delivery and paying for their possible value.


14. Return of products

The buyer can request the return of the products in the following situations:

The packages are severely damaged;

The products were delivered / invoiced incorrectly. Delivery of products other than those requested must be reported immediately. The buyer can request its return for replacement, and if the product is no longer in stock, it can opt for replacement or full refund. If you agree to a replacement with a higher value product, you will pay the difference, respectively if the value is lower, you will receive a partial refund up to the value of the replacement product. Return and shipping costs for the replacement product, if any, are borne by the customer.

The products have manufacturing defects;

The buyer has the right to notify the seller in writing that he renounces the purchase, without penalty and without invoking a reason, within 14 days of receipt of the product. Also, in accordance with art. 7 para. 1 of Government Ordinance 130/2000, the Buyer has the right to unilaterally terminate the distance contract, in writing, within 14 days from the date of receipt of the product / products, without penalties and without invoking any reason. In this case, the direct costs of returning the products will be borne, according to the law, by the Buyer.

The products must be returned in the original packaging, with the invoice attached, not to show signs of physical wear or damage.

Customized products cannot be returned. Please note that these products are created according to the configurations you specify, so they cannot be changed or returned.

If the replacement with a higher value product is agreed, the Buyer will pay the difference, respectively if the value is lower, he will receive a partial refund up to the value of the replacement product. Return and shipping costs for the replacement product, if any, are borne by the Buyer. If the products whose return is requested show damaged or incomplete packaging, traces of wear, scratches, bumps, we reserve the right to decide to accept the return or to stop an amount, the amount that will be communicated after assessing the damage caused.

In case of exercising the legal right to return the product, the refund of its equivalent value will be made by bank transfer to the account indicated by the Buyer within 14 days from the receipt of the returned product.


15. Processing of personal data

In order to ensure the respect of the right of site users to the protection of personal data, we have implemented specific protection measures, taking into account the Romanian legislation, as well as the requirements established by Regulation (EU) 2017/679 - applicable throughout the European Union from of 25 May 2018 (the “ Regulation ”).

Personal data is any information by which you can be identified, in particular by an identifying element such as a name, an identification number, location data, an online identifier, or one or more related elements. with your physical, physiological, genetic, mental, economic, cultural or social identity.

Our company  takes all necessary measures  to ensure the observance of your right to the protection of personal data, and these conditions represent the  notification established by art. 13 or 14 of the Regulation, which explains why we collect your personal data, how we protect that data, and what your rights are in relation to this data collection.

We encourage you to read the document carefully and ask us for any additional information or clarification that you deem necessary regarding the content of this information.


1)  General considerations regarding your personal data


In accordance with Regulation (EU) 2017/679,  Pensiunea Pictorilor  will administer in safe conditions and only for the specified purposes, the personal data provided by Users. Through the Terms and Conditions, the Users are informed that the personal data they provide are to be processed in order to offer in optimal conditions by  Pensiunea Pictorilor  the Internet services, the provision of goods and services, advertising, marketing and advertising services and of statistical services.

Pensiunea Pictorilor  performs the following processing operations: collection, registration, organization, storage, adaptation, modification, extraction, consultation, use and, in some cases, transmission to third parties, on the exclusive and regulated basis of a commercial contract that ensures data security and confidentiality , as well as the observance of the user's rights, of the personal data of the Users of the site in order to manage, maintain, improve and obtain information regarding the services it offers, as well as to prevent errors and information leaks through its own IT network. of the law or contractual terms.

The personal data to be collected may be used, including by automatically creating profiles (for those Users who have expressed their explicit consent) and to personalize to a greater extent the services offered to Users through the site such as and for marketing purposes. The automatic creation of profiles will not target the data of minors,  their personal data not being processed for this purpose.

The personal data will be provided by the Users, at their own option, when creating a valid account on the site or subscribing to a service available on the site, in order to benefit from the services and products offered through it. Upon registration on the site, the User is requested certain personal data, such as name and surname, sex, date of birth, e-mail address, telephone, profession, habits / preferences / behavior, but also other personal information.

The user is  solely responsible  for all data provided when creating the user account on the site. To confirm the data and the account, the User will be notified at the e-mail address declared when creating the account. This confirmation email is intended to stop fraudulent actions by users who use other people's email addresses to create fictitious accounts. If you receive such a message, in the conditions in which you have not registered personally on the site, please send us an e-mail to  [email protected]  to delete the respective account in maximum 3 working days. The e-mail will also contain, in pdf format, the current version of this Agreement.

The User profile form contains fields that can be edited in case you want to modify or complete the data provided when creating the account.

The user  is not obliged to provide this data , they being necessary i) the evidence about the use of the site and ii) the provision of services in optimal conditions through it, to inform the promotional campaigns, for advertising purposes, for actions of personalized marketing and advertising and for the User's access to additional facilities. The User's refusal to provide the requested data determines the non-participation in the promotional actions organized through the site and the non-use of the facilities, additional services offered exclusively to the Users with an account in this website.

The Website  may also be used if the User decides not to create a profile  by providing personal data, with the exceptions set out in the  Cookies Policy  (an integral part of this Agreement).

According to Regulation (EU) 2017/679 and Law no. 677/2001, the users benefit from the right of access, of intervention on the data, the right not to be subjected to an individual decision and the right to go to court. At the same time, Users have the right to object to the processing of personal data concerning them and to request the deletion of data.

To exercise these rights, Users may make a written request to this effect, which they will send by e-mail to  [email protected]  with the specification "Request personal data".

The Site undertakes  not to  send spam messages (commercial messages for which it does not have the explicit prior consent of the User) and to take all available technical means to ensure the security and confidentiality of the user's data.

The site reserves the right to terminate, without prior notice, the accounts and access of members who violate the Terms and Conditions, who engage in proven activities of fraud, slander or attack on the security and confidentiality of information within the site or the company operating the site. of.

2) The personal data we collect, the grounds for collection and the purposes of collection 

Within the online communication relationship established between the site and the user, we collect and process your personal data, the collection and processing of this data being necessary to provide informative and promotional content to the user, following the completion, by him, of personal data. voluntarily, within the site, by accessing one or more of the sections: account creation, account update, newsletter subscription, online questionnaire completion, online form completion, for obtaining personalized information or commercial benefits, within the campaigns promoted on the site.


The grounds for the collection of personal data on the site may be the following:

  1. the data subject has given his or her consent to the processing of personal data for one or more specific purposes
  2. the processing is necessary for the execution of a contract to which the data subject is a party or to make arrangements at the request of the data subject before concluding a contract.
  3. the processing is necessary in order to fulfill a legal obligation incumbent on the operator.
  4. processing is necessary to protect the vital interests of the data subject or of another individual
  5. the processing is necessary for the performance of a task which serves a public interest or which results in the exercise of the public authority vested in the operator.
  6. the processing is necessary for the legitimate interests pursued by the controller or a third party, unless the interests or fundamental rights and freedoms of the data subject prevail, which require the protection of personal data, especially when the data subject is a child.


In the listings below we present in detail what personal data collected and the basis, purpose and duration of their collection. The provision of the data indicated below is not obligatory to view the Website, except for those concerning Cookies.

The data provided is only necessary to provide specific services to the Users who transmit it.


Personal data we collect: 

Name, surname, e-mail address, telephone number, geographical location data, correspondence address, social media profile link

Grounds for collecting this data:  1), 6)

Purposes of personal data collection: 

To provide access to content and answers to questions and requests submitted by the user online, for the transmission of communications, offers and benefits consisting of access to services and products

Method and period of data collection: 

Within the secure database, until the expression of the explicit desire for deletion by the user or up to 10 years from the user's last activity on the site. After 10 years, the data will be  anonymously  electronically.

Personal data we collect: 

Cookies, timestamps (date and time of access), site browsing history

Grounds for collecting this data: 

1), 6)

Purposes of personal data collection: 

To monitor the site's traffic and its access history, to create the content hierarchy and to identify the most relevant content for the user.

Method and period of data collection:

Within the secure database, until the expression of the explicit wish of deletion by the user or up to 10 years from the last activity of the user on the site. After 10 years, the data will be anonymously electronically.



3) How to store your personal data, location, retention period 


We will store your personal data for a period  not exceeding the period necessary to fulfill the purposes for which the data are processed , and in cases where we have a legal obligation to keep your personal data for a certain period of time, the period will be the one provided by law. Depending on the specific situation, this period will vary, and can be between  1 day  and  10 years .

For a better understanding of how to store, where your personal data will be stored and the exact period for which this data will be stored in our records or systems, please see the table above.

In order to guarantee the user's right to be protected with regard to the processing of personal data, we have implemented, for certain categories of data which are of a sensitive nature or which are likely to affect the rights in a significant way,  special measures of a technical and organizational nature. , to protect these categories of personal data.

4)  Users' rights regarding personal data and their exercise

In order to protect the data as high as possible, the user has a series of rights regulated by law, which we present briefly below, please do not hesitate to contact the data protection officer for any additional details. staff from our Company, using the following contact details:  [email protected] , Str. Painters 1, phone +40 756 420 992.

    • Right of access

The user has the right to access his personal data that we process, as well as the right to obtain copies of them. At the user's request, the first such copy will be provided to us by us  free of charge , and any additional copies you may request may be subject to a fee corresponding to the effort required for extraction and formatting for transmission. A copy of your personal data may be provided to you in either electronic or physical form, depending on your request and the nature of the date requested. In order to request information about personal data existing on the site, as well as to request the partial or total deletion of this data, it is necessary to address the request using the e-mail address. [email protected]  or to send a letter by mail or courier to the registered office of  Pensiunea Pictorilor .

The user also has the right to obtain any relevant additional information (such as the reason for the processing of personal data, the categories of personal data we collect, information on the processing and disclosure of such data and any other such information).

    • The right to rectification of data

The user has the right to obtain the rectification of any inaccuracies concerning his personal data processed by us. He also has the right to obtain the completion of any personal data that is incomplete. Any user is encouraged to contact the site at  [email protected]  whenever they notice that there is an inaccuracy regarding their personal data or that their personal data processed by  Pensiunea Pictorilor  are incomplete.

    • The right to delete data

The user has the right to delete personal data. This right is not an absolute right, which means that the law imposes certain restrictions on the exercise of this right (" the right to be forgotten ").

    • The right to restrict data processing

The user has the right to obtain the restriction of the processing of his personal data that we collect and process, especially if he disputes the accuracy of the data, if the data processing is illegal or if the processing of such data is no longer necessary. , according to the law.

    • The right to object

The user has the right to object to the processing of personal data by us, especially if the processing is carried out for marketing purposes or for reasons related to the particular situation in which he is, in which case his data must be anonymized in the user must confirm the objection as soon as possible after notifying the objection from the site database and anonymizing them.

    • The right to withdraw consent

For personal data processed on the basis of consent, the user has the right to withdraw his consent at any time, as easily as initially granted. Withdrawal of consent will not, however, affect the lawfulness of any data processing we have carried out prior to the withdrawal of consent. The right to withdraw consent is not absolute, which means that there are cases where the data will not be deleted as a result of the withdrawal of consent (for example, if personal data are used for the site to comply with an obligation legal). The application of the withdrawal of consent is applied from the moment of its registration and the operation of the withdrawal of consent will be performed in maximum 3 working days from the registration.

    • The right to lodge a complaint with the competent authority

The user has the right to submit a complaint to the National Authority for the Supervision of Personal Data Processing with regard to the aspects regarding the processing of personal data by our Company.

    • Automated decision-making, including profiling, and the right to require that decisions based on automated or significantly affected data processing be made by individuals, not just computers

Personal data is collected and processed through an automated decision-making process in order to personalize your business information and communications. The automated decision-making process involving health data is based on  your express consent .

In these processes, your data is protected by special security measures such as data encryption and advanced server-level security of the database.

You have the right to request a change in the way your personal data is automatically processed by requesting verification of the automated process by human intervention. For this purpose, please contact us at the email address  [email protected] .

5) Exercise of rights 

In order for the user to exercise the rights specified above, to ask us any questions regarding these rights or to ask us for clarification regarding any of the provisions of this information, please contact us at any time, using the contact information.

How to send requests or complaints - contact person

To find out more about personal data, how data is collected, processed and protected, or to request any clarifications regarding those mentioned in these Terms and Conditions, any user may contact the person responsible at any time. with the protection of personal data within the company, addressing by email to  [email protected]  or by mail to Str. Painters 1.

16 Force majeure

Neither party will be liable for non-performance of its contractual obligations if such non-performance is due to force majeure. Force majeure is an unpredictable event beyond the control of the parties and cannot be avoided.


17. Applicable law


This contract is subject to Romanian law. Any disputes between  Pensiunea Pictorilor  and users / customers / buyers will be settled amicably or, if this is not possible, the disputes will be resolved by the competent Romanian courts.



18. Special offers

Pensiunea Pictorilor does not have any campaigns with special offers.


19. Buyer's obigations

Payment is made at check-in. The buyer must provide proof of payment either through a valid PO issued by his bank or through a tax receipt issued by the seller.

20. Modification of the terms and conditions

Pensiunea Pictorilor reserves  the right to modify at any time and in any way any of the provisions contained in the Terms and Conditions or the Terms and Conditions in its entirety, without any prior notice and without being obliged to fulfill any other formality towards Users. Any modification is fully and unconditionally accepted by the Users of the site by the simple use or access to the site or any facility offered by the site, which occurred at any time after the change operation, and the non-acceptance of any modification entails the obligation of that User the site and / or the use in any way of the services offered through it.

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